Operations Engineer ( Remote / SaaS )

Ready to have an impact?

Publitas empowers businesses to deliver paperless discovery-commerce experiences that engage, inspire, and have the potential to reach more customers than was ever possible. We combine a healthy dose of persistence with the will to embrace crazy ideas and push new boundaries. Guided by a desire to do things better, we want to improve the world around us.

Note from our hiring manager: "Hi, I'm Gabor, Operations Lead at Publitas. The person in this role will be an important part of the blood flow of the company, ensuring implementations, design, and maintenance are consistent with Publitas goals, industry best practices, and regulatory requirements. I look forward to hopefully meeting with your soon."

Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.

Take ownership by:

• You will be ensuring that our SaaS toolset configurations, integrations, and access privileges are set according to our business needs and conform with our ISO27001 policies

• You will execute and optimize processes related to infrastructure and tools used for collaboration, development as well as for our production service

• You will ensure that the processes and tasks you are executing are conforming with our security standards and practices

• You will support the work of other teams regarding IT-related questions, including but not limited to questions about our collaboration systems, our production infrastructure as well as our security (3rd line)

• You will support the team to keep the documentation of our infrastructure, architecture, and processes intact and improve them continuously

• You will maintain configuration guidelines, maintenance guides, internal handbook articles and other concerned documents

• You will deploy infrastructure, applications, upgrades in accordance with our release management process

• You will provide reports extracted from our product and customer data and ensure data availability to other teams

• You will monitor the platform health proactively and will follow up, mitigate and resolve incidents that may occur

• You will be implementing configurations and improvements of our monitoring components as well as introducing new components

• You will be providing inputs and can participate in the review process required for our regular internal and external security audits

This challenge will suit you if:

• You have demonstrated Linux server administration knowledge (Debian/Ubuntu preferred)

• You have a clear picture of how IaaS platforms such as AWS, GCP work

• You have experience with SaaS/Cloud tools such as or similar to (but not limited to) Google Workspace, Github, Slack, Zendesk, Geckboard, etc.

• You understand how SaaS environments and tools work and you like to administer a wide SaaS toolset

• You have experience with current basic security solutions (SSO, 2FA)

• You have experience with writing basic SQL queries or willingness to learn

• You have TCP/IP knowledge

• You have good collaboration skills and the ability to multitask

• You are up to date with the current (SaaS) cloud infrastructure industry standards and trends

• You are fluent in English
  
  

What we provide to help you achieve results:

• We offer a competitive gross salary. Salaries are assessed based on your relevant experience, level of seniority, and location.

• Twenty-five vacation days per year and your National Holidays off.

• Work from anywhere you desire.

• A monthly shared office space/coworking allowance.

• A one-time home office setup stipend.

• A top-of-the-line MacBook.

• Monthly wellness allowance to stay healthy while working remotely.

• Annual retreats in some of the greatest cities in the world.

• Free books in Kindle and Audible store.

• We'll challenge and support you to get the most out of your potential through personal coaching sessions.
  
  Publitas is proud to be an Equal Opportunity Employer. We strive to create an inclusive environment that empowers our employees all over the world. We want you to feel welcome, respected, and valued for who you are — it's our differences that make us stronger! We celebrate diversity and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Publitas welcomes all, we invite you to apply and join us!